Last Updated: 7/5/23
Thank you for choosing Diesel Freak LLC for your product needs. This Shipping Policy outlines important information regarding the shipping of our products. Please read this policy carefully before making a purchase. By placing an order with us, you agree to the terms and conditions outlined in this policy.
1. Order Processing
1.1 Order Confirmation:
Once you place an order, you will receive an order confirmation email with the details of your purchase. Please review this confirmation for accuracy. If you notice any errors or need to make changes, please contact us immediately.
1.2 Order Processing Time:
We strive to process and ship orders as quickly as possible. Order processing time typically ranges from 1 to 2 business days, excluding weekends and holidays. However, please note that processing times may vary depending on the availability of the product and other factors. We will make our best efforts to inform you of any significant delays.
2. Shipping Methods and Delivery
2.1 Shipping Options:
We offer various shipping options depending on the destination, size, and weight of the package. The available options will be displayed during the checkout process. Please select the shipping method that best suits your needs.
2.2 Delivery Time:
The estimated delivery time depends on the shipping method chosen and the destination. While we strive to deliver your order within the estimated time, please note that unforeseen circumstances such as weather conditions or customs delays may affect the actual delivery time. We cannot guarantee specific delivery dates but will provide you with tracking information so you can monitor the progress of your shipment.
2.3 International Shipping:
We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs. Please check with your local customs office for more information on potential charges.
3. Shipment Tracking
Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your shipment. You can use this tracking number to monitor the progress of your package through the carrier's website or by contacting their customer service. Please allow some time for the tracking information to be updated after your order has been shipped.
4. Shipping Restrictions
4.1 Address Accuracy:
It is your responsibility to provide accurate and complete shipping information when placing an order. Please double-check the shipping address to ensure its accuracy. We cannot be held responsible for delays or additional charges incurred due to incorrect or incomplete address information.
4.2 Restricted Items:
Certain products may be subject to shipping restrictions or regulations imposed by local or international authorities. It is your responsibility to comply with any applicable laws or regulations regarding the shipment of such items. If an item in your order is restricted or prohibited, we will notify you and provide options for resolution.
5. Order Tracking
If you have any questions or concerns about your order or its delivery status, please contact our customer support team at:
Diesel Freak LLC
Address: 1795 W M 32, Gaylord, MI 49735
We will make every effort to assist you with tracking your order and addressing any issues that may arise.
6. Changes to the Shipping Policy
We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
By placing an order with Diesel Freak LLC, you acknowledge that you have read, understood, and agreed to the terms of this Shipping Policy.
Note: It is important to adapt and customize the shipping policy to align with the specific shipping methods, options, and restrictions applicable to Diesel Freak LLC.